Customer Service
First things first, let’s talk about communication. We’re all ears (and maybe a few extra limbs if we could grow them)! If you’ve got a burning question or a curious thought bubbling up like a fizzy soda, don’t hesitate to reach out. You can shoot us an email, send a carrier pigeon, or even send a smoke signal (okay, maybe not the last one, but you get the idea). Our customer service team is here to help you navigate the beauty jungle with a smile and a wink!
Now, if you’re wondering about shipping times, let’s just say we’re faster than a cheetah on roller skates! (Okay, maybe not that fast, but you get the picture.) Once you place your order, we’ll whisk it away to our magical shipping elves who will ensure it arrives at your doorstep quicker than you can say “eco-friendly beauty!” Keep an eye on your inbox for tracking updates, because who doesn’t love a good tracking number? It’s like a treasure map leading you to your beauty bounty!
And speaking of treasures, let’s chat about returns. We know that sometimes things don’t work out (like that time you tried to bake a soufflé and it turned into a pancake). If you’re not completely head-over-heels in love with your purchase, don’t fret! We’ve got a return policy that’s as smooth as a freshly applied lip gloss. Just reach out to us, and we’ll guide you through the return process like a trusty GPS. No stress, no mess!
But wait, there’s more! (No, this isn’t an infomercial, but we’re feeling generous.) We love feedback like a cat loves a sunny spot on the floor. If you’ve got suggestions, compliments, or even constructive criticism, we’re all ears! Your thoughts help us grow and improve, and we promise to take them to heart (and maybe even do a little happy dance in the office).
So, whether you’re a beauty guru or just dipping your toes into the eco-friendly waters, remember that we’re here to make your experience as delightful as a cupcake at a birthday party. Let’s keep the conversation going, and together we’ll make the world a more beautiful place—one quirky interaction at a time!
Reach out with the contact form and we'll try to get back to you within 48 hours.
Excepts during Xmax times...for obvious reasons :)